How to find a good PC repair technician

Do you know how to find a good PC repair technician? There are times that your desktop computer or laptop will need to be repaired. The most common computers issues are faulty hard drives, cracked screens, random error message, frequent lock ups and viruses.

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Unfortunately most laptop and PC owners typically can’t fix even the most basic PC problems. So what do most people do? They call a friend who normally has limited knowledge, yet volunteers to help them fix the issue. When this option does not work, which it normally doesn’t, most people will rely on there local PC repair shop.

You should be able to find a good number of PC repair shops close to where you live. These days, a lot of people are finding the value in having someone come to their home instead of lugging their computer across town. The onsite computer repair companies that come to your home in most cases are far more professional, less expensive and more convenient then the “Geeks” and other large chain repair services.

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When finding an in-home PC or laptop repair service provider to fix your computer-related issue, make sure the techs are certified to work on your computer equipment. Meeting all of the following requirements will ensure your PC or laptop is repaired in a timely manner and is fixed right, the first time.

Below are a few easy steps that will help you select a good local PC repair company.

1. Get a feel for the technician who answers the phone at the repair shop. After explaining your problem, take notice to the fashion in which he or she responds. If they are rude or treat you like your an idiot, hang up and call someone else. If the person is kind, understanding and explains things to you in simple to understand manner there is a good chance the technician that comes to your home will present himself in the same fashion.

If you call somewhere and wait on hold for more than 3 minutes, hang up. There are a ton of local computer repair companies that would love to have you as a customer and would not disregard your call or place you on hold for an extended period of time.

2. Ask for the complete repair cost up front. The last thing you want is to be hit with unexpected charges. Good PC and laptop repair technicians know in advance how long a repair will take. If it seems you’re getting the run around on this, hang up and call someone else. These days a lot of PC shops and onsite technicians have a flat rate for service and repairs. When calling around, you should be able to find out how long the repair will take and how much the total will be on your first call.

3. Finally ask for references or ask for some background information. If the technician that will be performing your service or repair has more than 10 years of experience, odds are you’re in good hands. If a teenager fresh out of high school is on his way over to replace a faulty component in your PC, you may want to think twice. The big retail stores tend to hire younger, inexperienced staff to reduce bottom-line.

Google Search Computer Repair

Stay away from the big retail stores, you’ll end up paying twice as much for half the work. You’ll probably end up paying for parts and other services that you simply do not need. When looking for a good local PC repair company, use this website or go to Google.com and search for computer repair (followed by your city name). You’ll find a wide variety of local, experienced companies that value you as a customer and will go out of their way to make you happy.

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Category: Computer How-To, Computer Repair, Tech News

About the Author ()

JC is an MCSA, MCTS, MCP, Net+ and A+ Certified Technician. He is also an avid Web Developer, WordPress Jedi, SEO Connoisseur and owner of an IT Firm in the Midwest. During the day he helps tackles Server Administration and Desktop Support issues for small business. With over 15 years experience installing, configuring and troubleshooting retail and enterprise software, he's seen it all. Please use the comments section or contact page to reach out.

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